Norton Goback 4.0
Given Symantec's history and reputation, it comes as no surprise that Norton GoBack 4.0 is a well-designed, economical product, though the company has done little with it since acquiring it from Roxio in 2003. Our experience indicated that its real strength is system rollback, but GoBack is a decent file-recovery solution, too. We got GoBack installed quickly, and the software took about 20 minutes (an average speed) to back up our system and data files. A couple of days later, we tried our first system rollback. We picked a Safe Point, which is a system snapshot GoBack takes every few hours, and let her rip. The entire rollback process took 20 to 30 minutes. When completed, GoBack presented us with a list of all the files it was going to delete, which came in handy because we needed to retrieve a couple of documents headed for oblivion.
- Norton GoBack 4.0 does not support hard drive partitions of 1 TB or higher. As per Symantec, Norton GoBack 4.0 is not compatible with Windows Vista.
- Amazon.com: Norton GoBack 4.0. Windows XP Home / XP Pro / 2000 Pro / Me / 98: Computers & Accessories.
The only downside was that finding those files required scrolling through an extremely long list. A sorting option would be nice.
You should keep Norton GoBack 4.02 (Symantec Corporation) installed because in my experience it is an older simple whole drive backup program that has worked well for.
Of course, this wouldn't have been an issue had we followed our own advice and put data on a separate partition or drive. Other useful features for restoring system integrity include two new additions: Auto Rollback and SafeTry mode.
Auto Rollback is a scheduled daily rollback that restores your system to the way it was when the day started. This is useful for family machines that lots of people use to download games, images from the Web, and other miscellaneous junk. The SafeTry mode lets you download, install, and try new applications while leaving open the option of rejecting the app and returning your system to its preinstall state.
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It worked well when we tried it out with a couple of appsone we kept and one we rejected, launching a minirollback automatically. The product also includes hard drive restore features for full or selective recovery, and the ability to create a virtual drive (that contains the previous state of your machine) to compare against the current state, so you can see what changes, if any, took place. GoBack also lets you recover individual files, such as Microsoft Word documents. You can search through the backed-up files by full or partial filename, last-saved date, location, size, and type.
Symantec Norton Goback 4.0 Download
You can also right-click on a given file and choose Show All Versions to see previous incarnations of the file. During our testing, Word crashed with several documents open (this had nothing to do with GoBack). The auto-restore feature built into Word retrieved the most recent unsaved version of the file we were working on, but GoBack did not, because it waits for a save command before backing up the file. But this is a relatively small limitationone shared by many products herein an otherwise solid solution.
Because GoBack 4.0 works in the background, storing old copies of your files as you go about your work, you might expect it to hurt system performance. In our tests, although we could often hear the hard drive writing data during what ordinarily would be unused processing times, we experienced no discernible system slowdowns. We were able to run multiple Office-type applications and cruise the Internet without hindrance. Recovering previous versions of individual documents takes but a few seconds.
Restoring your entire drive to a point earlier in the day takes a few minutes and requires a reboot-an acceptable amount of time lost compared to the alternative. Symantec prides itself on providing excellent support for its products, but telephone support is very expensive. The company charges $29.95 per incident (6 a.m.
PT, Monday through Friday), although the technicians can waive the fee if they determine a flaw in one of its products caused the problem. We ran Symantec's automatic support assistant, but it was unable to detect the software we had installed. Before you pick up the phone, however, you should visit the Symantec Web site. The company's knowledge base is more robust than most and lets you search by the specific product you are using. Although GoBack 4.0 was available for only a few weeks at the time of this review, we found several knowledge base entries for the product.
The Symantec Web site also offers an automated support assistant that is supposed to check your system for Symantec software and direct you to solutions to common problems. Unfortunately, when we tried the automated assistant, it could not detect that we had GoBack 4.0 installed.